Privacy Policy

Welcome to Luston! We value the security and privacy of our customers. This Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you agree to the practices described in this policy.

Information We Collect

To provide you with a safe and efficient shopping experience, we may collect the following information:

Personal Data: Name, address, email, telephone number, and other contact details provided during registration or checkout.

Payment Information: Credit card details, transaction history, and other payment information are processed exclusively by our secure payment partners.

Browsing Information: Data related to your activity on our website, such as pages visited, time spent, and interactions, to help us improve our platform and deliver a personalised shopping experience.

How We Use Your Information

The information we collect is used for the following purposes:

Order Processing: To process, confirm, and deliver your purchases, as well as to provide customer support when needed.

Personalised Experience: To analyse preferences and browsing history, allowing us to offer tailored product recommendations and promotions.

Communications: To send you updates regarding your orders, service notifications, and promotional offers. You may opt out of marketing communications at any time.

Security: To implement measures that protect your information from unauthorised access, alteration, disclosure, or destruction.

Security Measures

At Luston, we use advanced technology to safeguard your data:

Encryption: All payment transactions are encrypted using SSL (Secure Socket Layer) technology.

Continuous Monitoring: Our platform is regularly monitored to detect and prevent security threats.

Restricted Access: Only authorised employees have access to personal information, and such access is limited to what is necessary for their duties.

Your Rights

As a Luston customer, you have the right to:

Access: Request a copy of the personal information we hold about you.

Correction: Correct any inaccurate or incomplete information.

Erasure: Request the deletion of your personal data, except where retention is required for legal or regulatory obligations.

Opt-Out of Marketing: Withdraw consent to receive promotional communications at any time.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via our website or by email.

If you have any questions or concerns regarding our Privacy Policy, please contact us at:

📧 Email: [email protected]

📞 Phone: +55 (99) 98106-9564

✅ At Luston, your security and privacy are our top priority. Thank you for placing your trust in us.